1. How do I place an order?

To place an order, browse our products, add your desired items to the cart, and proceed to checkout. Follow the prompts to complete payment and confirm your order.

2. What payment methods do you accept?

We accept major credit/debit cards, EFT payments, and popular online payment gateways. All transactions are secure.

3. How can I track my order?

You can track your order using our parcel tracking page. Enter your order details to see the latest updates.

4. What is your return policy?

We offer hassle-free returns for eligible items. For details, see our Returns & Refunds Policy.

5. How do I contact customer support?

You can reach us via phone at 081 668 0114, email at support@shopciti.co.za, or through our contact page.